About Windstar Cruises
Founded in 1984, Windstar Cruises is the market leader in luxury small-ship cruising. Its fleet of sailing and all-suite yachts carries between 148 and 342 guests to more than 150 ports across Europe, the Caribbean, the South Pacific and Central America. Headquartered in Miami and part of the Xanterra Travel Collection, Windstar is known for immersive, port-intensive itineraries and award-winning service.
The challenge
Like many teams, Windstar ran sourcing out of email threads and spreadsheets. Requests, bids and instructions lived in scattered inboxes and version after version of the same file. That slowed every cycle, made it hard to compare vendors on equal footing and made it harder still to show how a decision was reached.
"Prokur completely transformed how our team runs procurement."
The solution
Windstar moved its entire source-to-contract process onto Prokur. The team now builds and sends RFx documents in a fraction of the time it used to take, then scores responses against consistent criteria with built-in evaluation. Prokur's verified vendor matching gives them a reliable path to vetted partners, and version control with centralized instructions replaced the file chaos that slowed cycles down. Because the platform took virtually no training, the team was up and running on day one, backed by hands-on support throughout.
The results
Sourcing that used to take weeks now moves in a fraction of the time. Every request and bid lives in one place, vendor selection is structured, fair and fully auditable and the team has a consistent connection to verified vendors. For a team, that adds up to more competitive, more defensible sourcing without adding headcount.
"Prokur completely transformed how our team runs procurement, replacing the tangle of email threads and messy spreadsheets with one clean, intuitive platform. Building and sending RFx documents that used to take us weeks now takes a fraction of the time, with built-in scoring and evaluation that make vendor selection structured, fair, and fully auditable. The verified vendor matching tool is also a great element, enabling a consistent connection to verified partners and vendors. Version control and centralized instructions have eliminated the confusion that used to slow every sourcing cycle down. Best of all, the platform required virtually no training—our team was up and running on day one, and the support has been outstanding. If you want procurement that's faster, smarter, and refreshingly simple, Prokur delivers. And it is AI friendly and AI efficient."